Privacy beleid
YOUR PRIVACY, OUR PRIORITY
At HomeGreens, protecting your privacy is our top priority. We understand that you place your trust in us when placing an order and sharing your personal information. That is why we ensure that all your information is handled and protected with care. In this privacy policy, we clearly explain what data we collect, why we do it and how we protect it.
TRANSPARENCY AND TRUST
We believe in complete transparency when it comes to how we handle your data. From the moment you visit our website to the completion of your order, we give you control over your information. You can always contact us to see what data we have about you, and you have the right to correct it or have it deleted.
PROTECTION OF YOUR DATA
At HomeGreens, we take the protection of your personal data seriously. We only use trusted partners for payment processing and shipping, and ensure that your data remains safe within our system. Our measures comply with the latest privacy regulations, including the GDPR, so you can shop and enjoy our products without worries.
Additional explanation
Wie is verantwoordelijk voor de verwerking van je gegevens?
HomeGreens is responsible for the processing of personal data as described in this privacy policy. Do you have questions about your data? Then you can contact us via our contact form
What information do we collect?
We verzamelen alleen de noodzakelijke persoonsgegevens die we nodig hebben om je bestellingen te verwerken en onze diensten te leveren. Dit kan omvatten:
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Naam en adresgegevens: om je bestelling te kunnen bezorgen.
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E-mailadres: voor communicatie over je bestelling en klantenservice.
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Telefoonnummer: indien nodig voor vragen over je bestelling of de bezorging.
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Betalingsgegevens: zoals je bankrekeningnummer of betaalmethode voor de afhandeling van je betaling.
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IP-adres: om de veiligheid van onze website te waarborgen.
Voor welke doeleinden gebruiken we jouw gegevens?
Wij verwerken jouw gegevens voor de volgende doeleinden:
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Het verwerken van je bestelling en betaling.
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Communicatie over je bestelling of bij vragen.
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Het bieden van klantenservice en het afhandelen van retouren.
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Het verbeteren van onze website en dienstverlening.
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Het informeren over nieuwe producten, aanbiedingen, en nieuws via onze nieuwsbrief (alleen als je hiervoor toestemming hebt gegeven).
Met wie delen we jouw gegevens?
HomeGreens does not share your data with third parties, except when this is necessary for the performance of our services, such as:
Delivery services: for delivering your order.
Payment providers: for processing payments.
In all cases, we ensure that these third parties comply with the GDPR and that your data is well protected.
Retention periods
We bewaren je gegevens niet langer dan nodig is voor het doel waarvoor ze verzameld zijn. Dat betekent bijvoorbeeld dat we je gegevens bewaren zolang je klant bent bij HomeGreens of totdat de wettelijke bewaartermijn is verstreken.
Jouw rechten
Under the GDPR, you have the following rights with respect to your personal data:
Inspection: You have the right to know which data we process about you.
Correction: You can ask us to correct incorrect data.
Deletion: You can ask us to delete your data if we have no legal obligation to retain it.
Restriction of processing: You can request us to restrict the processing of your data in certain situations.
Portability: You have the right to receive your data in a readable format so that you can transfer it to another party.
Objection: You can object to the processing of your data, for example for marketing purposes.
To exercise any of these rights, you can contact us via the contact form.
Beveiliging van gegevens
We take the protection of your data very seriously and have taken appropriate technical and organizational measures to protect your data against loss, unauthorized access, theft, and misuse.
Cookies
HomeGreens maakt gebruik van cookies om je gebruikservaring op onze website te verbeteren. Een cookie is een klein bestand dat op je apparaat wordt opgeslagen. Cookies helpen ons om de website goed te laten werken en ons aanbod af te stemmen op jouw voorkeuren. Je kunt cookies beheren via je browserinstellingen.
Changes to our privacy policy
We reserve the right to change this privacy policy. Any changes will be posted on this page. We recommend that you check our privacy policy regularly so that you are always aware of how we handle your data.
If you have a complaint about the processing of your personal data, you can contact us via the contact form . If we cannot resolve it together, you have the right to file a complaint with the Dutch Data Protection Authority (AP), the Dutch supervisory authority for privacy protection.
